At Zod Tech Private Limited (“we,” “us,” or “our”), we place great value on delivering high-quality products and services. Please note that all sales are final, and we do not accept returns or exchanges under any circumstances, except as required by applicable law. By placing an order with us, you acknowledge and agree to these terms.

We encourage you to carefully review product specifications, descriptions, and any provided materials before completing your purchase. If you have any questions regarding a product’s suitability or features, please contact our customer service team at [connect@zod.media / +447930888192] prior to making your purchase.

Because we do not accept returns, we are unable to offer refunds due to dissatisfaction, incorrect orders, or changes of mind. We recommend double-checking your order details—including product type, quantity, and shipping address—before finalizing your purchase.

While we do not accept returns or exchanges, we stand behind the quality of our offerings. If you receive a product that is damaged or defective as a result of our error or damage during transit, please contact us within 3 business days of receipt at [connect@zod.media / +447930888192]. We may request photographic evidence or additional details to assess the situation.

If we determine that the product is indeed damaged or defective, we will not request its return. Instead, we will offer a discount or partial credit on that item’s value as compensation. This discount may be applied to a future purchase, or as otherwise agreed upon with our customer service team. The amount and form of this discount will be at our sole discretion, based on the nature and extent of the issue.

Orders are processed promptly to ensure timely delivery. Once an order has been placed, it cannot be canceled. If you have concerns about your order, please reach out to us at [connect@zod.media / +447930888192] as soon as possible. While we will do our best to accommodate you, no guarantee can be made.

In certain cases, and only as required by applicable consumer protection laws, we may consider exceptions to this policy. Such exceptions will be evaluated on a case-by-case basis and in strict accordance with relevant legal standards.

If you have any questions, concerns, or need assistance with an order, please contact our support team:

Email: connect@zod.media
Phone: +447930888192
Address: 5 Merchant Square, London, W2 1AY

Zod Tech Private Limited reserves the right to modify or replace this Return Policy at any time. Any changes will be effective immediately upon posting to our website. Your continued use of our website and services after any such changes have been posted constitutes your acceptance of those changes.